Full Time
Oxford
Posted 2 months ago

LOCATION: BMW Mini plant, Oxford

40 hours per week, Monday to Friday 7.30am to 4pm

Salary: £24,350

 

Who are Murray Uniforms?

 

From starting out in a textiles factory in Northampton in 1918 to our existing operations in Coventry today, our knowledge and skills have grown alongside our business.  Most importantly, we have learned that what you wear matters. Through our fully managed service, we provide uniforms that enhance productivity, performance and brand image. Put simply, we help people look smarter, feel smarter and work smarter.

 

We provide a legendary customer experience by building and maintaining strong and professional customer relationships. This assists our company to grow by delighting and satisfying those amazing people who make your position possible – our loyal customers.

 

What’s the role?

 

Working in the Murray Workwear site at the BMW Mini plant, this role is to support and ensure an excellent customer experience for all on-site work wear requirements. Reporting to the Account Manager, this is a varied role that will let you fully use both your customer service and organisational skills.

 

Key Responsibilities:

 

  • Collection and distribution of Laundry on site
  • Liaise with Laundry provider as required
  • Maintaining locker inventory
  • Garment Embroidery / applying ‘sewn on’ badges
  • Order Processing & Order Query Resolution (incl. Order Picking & Packing)
  • Order / delivery receipt, tracking and notifying customer of garment arrival
  • Stock Counting / Stock Taking
  • Ensuring an excellent customer experience for all ‘Work Wear Centre’ visitors in line with our Legendary Service ethos
  • Maintaining a tidy and organised work area
  • Submission of reports and KPI information within timescales
  • Processing Returns
  • Act as Murray point of contact on site

 

Your Background and Experience

 

  • Computer Literate: knowledge of excel, outlook etc.
  • Strong organisational skills
  • Can do attitude
  • Be multi-skilled
  • Ability to work under pressure
  • Values Driven – Total commitment to Company Values at all times, every day.
  • Team Player – This role will involve massive and continual interaction with other members of staff within the workwear office and varying departments on-site, therefore must be considerate, professional and effective at all times.
  • Customer Focused – An absolute commitment to research, recommend and deliver the best possible solution to the customer. An ability to quickly connect and establish relationships with all levels of staff within each of our customer’s businesses in a way that gains their complete trust in you and the Company to allow your advice to have real influence on their decisions.
  • Work ethic – willingness to work hard is an essential quality for success.
  • Positive mind-set – a belief that we can and will provide market leading solutions to our customers.
  • Determination – the drive, persistence and tenacious resilience to succeed whatever the weather.
  • Skill Set – The ability, experience and expertise required to meet progressive but achievable targets.

 

What’s in it for you?

 

When you join Murray you’ll be joining an organisation that lives and thrives by its values, and will give you every opportunity to be the best you can be. You’ll be surrounded by like-minded people who are all passionate, supportive and dedicated to their craft. As well as our amazing culture we also offer a host of generous benefits including –

 

  • 30 days holiday per annum, including bank holidays
  • Pension matched to 5%
  • Employee Assistance Programme
  • Eyecare Contributions

We look forward to your application!

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