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Receptionist in a navy blazer on the phone behind a timber front desk

Hotel Receptionist Uniforms

First impressions count, and your hotel reception staff set the tone for every guest experience. At Murray, we design, manufacture and supply bespoke hotel receptionist uniforms that blend professional style with all-day comfort, helping your team Work Smarter and deliver exceptional service with confidence.

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Do You Know the Importance of Uniforms for Your Hotel Receptionists?

Read the Research

Using The Science of Uniform, our data-driven process, we create garments tailored to the demands of front-of-house roles. Our hospitality uniforms ensure your staff feel comfortable, polished and ready to welcome every guest with a smile, because when they feel their best, they perform at their best.

Our 2026 research with Coventry University and World Retail Congress, Before a Word Is Spoken, surveyed 2,500 consumers and 2,573 uniform-wearing employees. It found that:

  • 69% of consumers say a hospitality employee's uniform affects how much they trust their advice.
  • 60% say uniformed staff make them feel safer.
  • 51% of hotel and leisure employees feel confident in their current workwear, the lowest of any sector.

The Science of Uniform is our approach to uniform creation. We take over 240 different aspects of garment design into account to create bespoke workwear that makes a good first impression, helps your receptionists feel more confident and delivers a real return on investment.

Empty reception desk with a timber slatted canopy in a bright modern lobby

How Murray Designs with Data

We specialise in bespoke hotel receptionist uniforms that help your employees Work Smarter.

Step 1: Getting to know you. First, we get to know your business and its unique needs, goals and culture. We want to ensure that we know your hotel chain, its staff and the work environment before getting started on The Science of Uniform, our proprietary design process. As hotels have diverse staff and guests and locations around the world, we aim to create a uniform that can unify your diverse workforce and create a consistent, professional look that makes guests feel welcome.

Step 2: Tailored design process. During our design process, we take into account various factors to create the perfect bespoke hotel receptionist uniform that is modern-looking, smart, comfortable, made to last and delivers a proven return on investment. The perfect balance of style and substance. Before finalising the designs, we run wearer trials and involve your staff in the final design of their uniform. We pay close attention to any comments and make any adjustments in the final garments to ensure that the uniform is fit for purpose.

Step 3: Ongoing support. At Murray, we are not just a uniform designer and manufacturer: we create long-term business partnerships that help increase profits and employee productivity and happiness.

Smiling receptionist in a black jacket and polka-dot neck scarf handing over a key card
Hotel receptionist in a white shirt greeting a guest with a suitcase at the front desk

Explore Our Case Studies

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Why Choose Murray for Your Hotel Front Desk Uniforms?

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Long-lasting uniforms

With over a century of experience in designing high-quality garments under our belts, you can trust us to design and manufacture durable hospitality uniforms that will help reduce your uniform spend over time.

Legendary service

We are committed to delivering the best service in the industry and going the extra mile for customers. We know that every project is different, so we provide individualised support all the way from your initial consultation to uniform delivery and rollout and beyond. Our ongoing service will ensure your uniform needs continue to be met as your business evolves.

Excellent track record

Our uniforms have been proven to improve staff wellbeing and produce real financial results as a result of higher productivity. Don't just take our word for it: explore our diverse range of case studies to see the results for yourself.

The Murray Guarantee

Three promises that take the commercial risk out of a new uniform.

  1. 01

    Measurable Value.Guaranteed.

    We’ll identify a clear, measurable return on your investment or your money back.

  2. 02

    Your Team Will Love It.Guaranteed.

    Colleagues will love their new uniform or we’ll redesign at our cost until they do.

  3. 03

    Delivered As Promised.Guaranteed.

    We’ll deliver on our service promise, or we’ll pay you back.

Get In Touch

Talk to our team to discover what uniform can achieve for you.