Richard advises business leaders around the world on a range of digital transformation challenges. He is passionate about building innovative enterprises.
In his day job Richard works with Microsoft's customers giving them clarity and confidence about their digital journeys, helping them turn their aspirations into transformational business results.
He is a renowned keynote speaker and event facilitator with an energising and engaging style. He lives in the UK but travels extensively, shamelessly collecting and telling stories everywhere he goes.

As an international speaker, broadcaster and published author, Paul is a man of many talents….and accolades.

After a troubled childhood, he left home at 15 to live on the streets and became involved in crime which led to a prison sentence.

At the age of 21 he enlisted into the Army and over the following 17 years, he did several tours in Northern Ireland and served in the Falklands campaign.

He then ran The Bath and Racquets Club in Mayfair as the General Manager. From there he went on to run Champney’s Health Club in Piccadilly.

In 1994, after being an Atheist for almost 38 years, he attended an Alpha course and became a Christian. Following a volunteered prison visit, Paul became passionate about caring for people both inside prison and on their release.

In 1996 he successfully pioneered the Alpha course within the UK and International prison systems, with the Armed Forces following almost a decade later.

In 2002, after completing a degree in theology, he was ordained a Priest into the Church of England and a few years later, founded the charity ‘Caring for Ex-Offenders’ (CFEO), which has helped over 2000 men and women reintegrate back into society.

In 2012 he founded the William Wilberforce Trust and in 2014 Paul received a Lifetime Achievement Award from the Lord Longford Trust for his work in prisons, with his MBE following two years later for ‘Services to Ex-Offenders’.

Paul is now the Director of Rehabilitation for Iceland foods, one of the leading food retailers in the UK. Having experienced strong support and positive response from Iceland colleagues, his role is to help get those coming out of prison employment and restoration.

An internationally recognised leadership expert, coach and speaker. With a fundamental belief that people are inherently capable of doing great things, he thrives on the challenge of enabling the full intelligence of others to make the difference we all deserve.
A sought-after speaker, Tim delivers high impact talks to global audiences from tens to hundreds of attendees for organisations across most sectors, both in person and virtually. He consistently wins praise for his dynamic stage presence, his ability to connect with audiences and delivery of practical, relevant business content that inspires action.
Tim lives in Woodstock, Oxfordshire in the UK with his lovely wife and 4 kids.

Miranda is Central Operations Director at cardfactory Plc, leading a function with responsibility for groupwide Health and Safety and Retail Change, Labour Forecasting and Operations for an estate of over 1,000 stores. She has spent the last 20 years in a variety of retail roles primarily focused on delivering innovation, efficiency and change into companies such as Ahold-Delhaize (US) and Asda. At Asda she led the operational integration of the Netto business before moving to America to work for Ahold-Delhaize to introduce an innovative small format metro grocery concept into the cities of Philadelphia and Boston. She is an advocate the role of technology in enhancing the customer and colleague experience and is passionate about personal and team development. Miranda is a qualified coach and Industrial Engineer, holding a Mechanical Engineering Degree from the University of Manchester and a Masters in Management and Finance from the University of Bath.

Ebru Ozguc is a tri-lingual, Lean Six Sigma Black Belt with an MBA in International Business and qualification in Digital Marketing from Columbia Business School. Previously held progressive global and European strategic marketing and country leadership roles in a 15-year career at 3M the pioneering innovator of worker safety, healthcare, and consumer goods. She joined Vodafone in 2012 leading courageous initiatives, supporting the open conversation around gender gap issues and playing a major role in the company’s determination to lead the digital transformation of business sector. Vodafone won several awards including Cannes Lions and Effie. She launched Vodafone Business brand globally and led the brand & reputation for business. She is currently Group Strategic Marketing Director for Babcock International.
Ebru is the mother of 19-year-old twin sons.

Mark is an experienced public speaker, having undertaken more than 2,000 presentations during his time working for HSBC.
Mark gained degrees in economics from Sussex and London Universities and has spent most of his career working as an economist at HSBC. From 2012 until 2023 he was Head of Economics for the Bank’s Commercial Banking division in the UK, where his role involved advising the Bank’s senior management and its clients on developments in the global and UK economies. To this end, an important part of his role was to speak at client events organised or co-hosted by HSBC as well as at conferences sponsored by the Bank. In recent years he has delivered over 150 presentations a year in a wide range of settings, ranging from breakfasts for local businesses to keynote addresses at industry conferences.

I have been part of the Nestle Supply Chain team for 15 years, including roles across Logistics, Demand and Supply Planning, Procurement and Supply Chain Management.  My real passion is developing others and building teams – breaking down silos, galvanising people and working to remove barriers to people working effectively together.  This has been super important to me in my career because in Supply Chain we are just that, a chain of interconnected teams where collaboration is critical.  My current role as Nestle Supply Chain Connectivity Manager has given me the opportunity to play to my strength and passion to analyse and understand the barriers we have to great collaboration across the breadth of our Supply Chain and to develop and implement initiatives to embed a culture of high trust teams and value adding connectivity in pursuit of our business ambitions.  I love helping people to develop positive relationships and find meaning and fulfilment in work.

Nestlé is the world’s largest food and drink company with more than 2,000 brands ranging from global icons to local favourites. The company is present in 188 countries worldwide.

With extensive experience delivering senior management and executive level appointments across the global consumer sector, Stuart has become a trusted advisor to C-Suite and Board level at a diverse array of clients; from Tier 1 Blue Chips to Pre-IPO start-ups.
Stuart joined the Firm in 2022 following 10 successful years as a Partner within a high-growth boutique search firm. There, he established a reputation for outstanding delivery across multiple business functions (eCommerce, Supply Chain, Sales, Marketing, Digital and HR) at the executive level, globally.

Catherine is a specialist in employee communications and employer brand, with over twenty years of experience, operating in-house and as an external consultant. In 2022, she founded Power in People, where she operates as the Lead Consultant.

Catherine develops solutions that enable organisations to harness the power of their employees, building high-performing brands from the inside out. Her focus is on creating approaches that the align employees’ perceptions, behaviours and actions with an organisation’s brand, vision, values and strategic objectives. In particular, she is skilled at identifying and mobilising the internal influencers and power brokers who determine the success or failure of change programmes.

She has a strong track record of advising leadership teams across a broad range of sectors, including: Financial Services (HSBC, Royal Bank of Scotland); Pharmaceutical (Novartis, GSK); Property (CBRE, Cushman & Wakefield); Media (BBC, ITV, Capital Radio Group); Energy (BP); Insurance (Zurich), FMCG (Unilever), Technology (Ocado Solutions) and Retail (Marks & Spencer).

Emma is Talent Development & Management Director at the CBI, responsible for a portfolio of work including employee performance, progressions, talent and succession planning, and also learning and development.

In April 2023, Emma was appointed to programme manage the CBI’s People & Culture Transformation Programme, with the goal to drive the cultural renewal of the CBI. She is a member of the CBI’s Senior Leadership team.

Prior to this role, Emma was the Head of Leadership Programmes, and the Lead Facilitator of the CBI’s flagship Executive Leadership Programme, which immerses business leaders in policy, campaigning and influencing. She has worked with over 150 business leaders, helping them shape and lead change, by using their voice with government.

Before joining the CBI, Emma worked at EY, where she was a management consultant in the Financial Services practice, delivering people and organisational change programmes for FS clients. Earlier in her career, Emma held roles at Barclays, LBG and NatWest. She holds an MA in International Relations and French from St Andrews University.

Vinay Parmar is the guiding force behind Dhruva Star, a change agency that partners with businesses to help them deliver “More Customer Happiness” transforming them into a powerhouse of customer loyalty and advocacy that leads to increased revenues, improved profits, and sustainable growth.

Vinay is recognised as one of the top 50 global CX influencers in the industry. His passion and energy along with infectious enthusiasm for Customer Experience has translated into an successful career spanning over 3 decades including roles as Chief Customer Experience Officer at National Express and being part of the team that launched Egg.com in the 90s. He is also a Non Exec director for Curo Housing Group and the Chair Of Trustees for a local charity.