There is a distinction that organisations often miss when they begin a uniform project — the difference between ordering branded clothing and actually designing a uniform programme. The two processes can look similar from the outside. The outcomes they produce are very different, and the gap between them becomes unavoidably apparent once the uniforms are live at scale.
Why do retail uniforms that pass every sample sign-off still fail once they're live at scale? The design questions to answer before anything goes near a factory.
