Changing Supplier Doesn’t Need to Be Difficult

Changing uniform provider may feel complex and risky, but with Murray it's seamless!

Speak to a Uniform Specialist

When your current uniform programme isn't keeping up

It’s rare to change uniform supplier, many of our customers had been in contract for 5 or even 10 years before they came to Murray. In that time they’d opened new locations, changed roles and evolved strategic direction.

People change over time too, a contract renewal is a great opportunity to review your entire programme to ensure it’s still Enabling you to Work Smarter®.

Book a Consultation

Six things worth considering

Successful supplier reviews have a few things in common, here’s what we’ve learnt from bringing on contracts with B&Q, JLR, Iceland and more.

What’s the one metric you want to move?

How are you going to measure the success of your new uniform programme?

Compare total cost of ownership, not price per piece

Buying the cheapest items ignores how often you need to replace the uniform or the impact on employee happiness.

Consider how you’ll deal with existing stock

If you can’t write off all your old stock, look at options to transition or recycle your old uniform.

How do you know what colleagues want?

Uniform is complex and emotive. With a lot of opinions it can be difficult to make the right choices.

What SLAs do you need to ensure your team can work

How long should it take for new starters to receive their new uniform? How long should replacements take to arrive?

How will the uniform be ordered and delivered?

Will wearers order themselves or do site managers order for them? What budget or allocation controls are needed?

A managed approach to complex uniform change

We’ve transitioned many large uniform programmes using our PRINCE2 qualified project management team.

Discover, Design, Deliver

Discover Your Work Smarter®

What’s the number one metric that allows your employees to be more productive.

Design Your Uniform Strategy

A bespoke design, engineered to improve your productivity measure.

Deliver Results

Seamless rollout of your bespoke solution. Relax, the results are guaranteed.

Hear From Our Customers

Murray spent time engaging with our colleagues and reviewing the marketplace and found that we had a customer trust issue because of our uniform and how our colleagues looked.

DarshRetail Director

Since I’ve been wearing the new uniform, I’ve noticed more customers coming up and talking to me, wanting advice, and buying.

CarleyStore Manager, Chelmsford

Working with Murray has been fantastic. They’re always coming to us with fresh ideas, style boards showing what we can do next, and raising anything that could arise as an issue and getting ahead of it.

LauraContract Services Manager

Uniform is more complex than I realised, but the implementation with Murray has been the easiest of all the categories we’ve changed supplier for this year.

Chris SmithRetail Project Manager

Working with Murray for the design and implementation of our new team uniform, was navigated expertly by the whole team. From a design perspective, Murray really understood our brand, and with their wide industry expertise, helped to advise us on the best solutions and options for our business. Our Team members love the look and quality of their new uniforms, as do our customers!

CherylMarketing Director

The Murray Guarantee

The Murray Guarantee removes all commercial risk for our clients

Measurable Value, Guaranteed

We’ll identify a clear, measurable return on your investment or your money back.

Your Team Will Love It, Guaranteed

Colleagues will love their new uniform or we’ll re-design at our cost until they do.

Delivered As Promised, Guaranteed

We’ll deliver on our service promise, or we’ll pay you back.

How well is your current uniform working?

Use this free 5-minute scorecard to assess how your uniform programme is performing across brand impact, adoption and cost.

Start the 5-Minute Scorecard

    Free uniform programme calculator scorecard for HR and operations to measure cost, performance and brand impact

    Speak to a specialist about changing supplier.

    Discuss your current programme, upcoming contract renewal or transition requirements with Murray.